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Transaction issues
Card issues
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For Personal Users
Transaction issues
Card payments
Why is my card payment still pending?
Why has my card payment been declined?
I don't recognise a card payment
I've been charged more than once for the same transaction
Why have I been charged a fee for card payment?
Exchange rate for my card payment is wrong
Why do I see an extra small charge on my statement?
Why has my card payment been reverted?